![]() None of the closets were locked, and only women had been assigned to these rooms by the front desk clerk. We discovered that many rooms, on all four floors of the hotel, have these fake utility closets with windows opening to the shower. I give credit to the local police in Cozumel, who responded quickly, and also called their supervisor to the scene, who took our reports and investigated the closet. Members of my group called the police and contacted the hotel owner Gilberto, who said he would come in 2 hours because he was not nearby. He took Victor to the office behind the hotel desk, and we saw him on his phone, smiling and laughing. Angel refused to call the hotel manager, and then refused to call the police. Once we pointed out the falsehood of his claim, Angel then said that Vicktor was never in the closet, that it’s his word against mine. We also found footholds carved into the cinderblock beneath the shower window. Observe from the photo that this is not a utility closet, and is empty except for pipes. The desk clerk named Angel came upstairs and initially claimed that he’d told the pervert peeping tom named Vicktor to get a broom from that closet. I shouted for help, and he said over and over, “Please, don’t tell.” Other guests arrived to assist me, and started taking photos and video of the scene. He tried to push past me, but I caught him by the sleeve and took his radio. When I opened the closet next to my room, I found that same man wearing a hotel uniform, trying to climb down from the window that overlooks my shower. ![]() I screamed, grabbed a towel, and ran out to the hallway. While I was showering, I looked up and saw a man’s face in the window, watching me. What happened? Look at the photos, and you’ll see a sliding window in the shower that opens to a hallway closet. It wasn’t until we involved the police that they became cooperative. I was spied on in the shower by a hotel employee, and management tried to cover it up. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Complimentary wireless Internet access is available to keep you connected. Free self parking is available onsite.Make yourself at home in one of the 56 guestrooms featuring minibars. Planning an event in Cozumel? This property has 1561 square feet (145 square meters) of space consisting of conference space and a meeting room. Quench your thirst with your favorite drink at the poolside bar.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage. Dining is also available at the coffee shop/cafe. ![]() Satisfy your appetite with Regional cuisine at Lool Kan, a restaurant which features a bar/lounge and a pool view. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Rates include meals and beverages at onsite dining establishments. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.This property is all inclusive. ![]() You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This 4-star property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the ocean, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. ![]()
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